Returns & Refunds

At AZ CUSTOMS, we are committed to providing our customers with high-quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we offer a 30-day refund policy.

To qualify for a refund, the following conditions must be met:

The product must be returned in its original condition, unused, and in its original packaging.

The return must be initiated within 30 days of the original purchase date.

A valid proof of purchase, such as a receipt, must be provided.

The product must not be on our list of non-refundable items.

The refund will be issued to the original payment method.

Please note that the following items are non-refundable:

Custom or special orders

Electrical components

Opened software

Clearance items

Shipping and handling fees

Once we confirm that the returned product meets our refund policy conditions, we will issue a refund as soon as possible. Please allow 5-7 business days for the refund to reflect on your account.

We have a restocking fee of 5% of the products value.

It is a customers resposibility to pay of return shipping.

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service azcustomsuk@gmail.com . We are always happy to assist you and strive to make every transaction as smooth as possible.